Please notice that these terms and conditions are not exhaustive, and conditions that are not discussed below will be handled according to established laws and regulations together with generally accepted terms and conditions within the shipping industry.
PURCHASE ORDERS AND DELIVERY
All purchase transactions require support documentation such as:
- a purchase order (subject to Solvang Terms and Conditions for Purchase Orders) or
- a stand-alone contract (such as a master purchase agreement).
All Solvang purchases of products or services are subject to Solvang Terms and Conditions for Purchase Orders. Supplier’s acceptance of a purchase order indicates acceptance both the Terms and Conditions, and of the price, currency, and shipping date as stated on the purchase order.
Solvang ASA uses a procurement software platform to create purchase orders. The system captures internal procurement requirements and generates a unique purchase order number that is linked to a specific Solvang vessel and company. The purchase order number is transmitted electronically to suppliers as a PDF attachment.
Solvang requires an original invoice (also referred to as a tax invoice). Invoices sent as PDF files via e-mail are considered original invoices. Solvang does not allow payment based on either pro forma invoices or statements. Invoices must meet Solvang requirements for payment.
The Supplier shall invoice Solvang upon completion of the Services and/or delivery of the Goods to Solvang's reasonable satisfaction and in accordance with this Agreement.
Invoices should include reference to the PO number and has to be issued to the company specified on the purchase order.
Invoices for all purchases requiring purchase orders must be accompanied by a copy of confirmed goods receipt. The invoice price must match both the purchase order price and the confirmed goods receipt. Discrepancies will delay payment until the documentation is reconciled.
International custom regulations require that duty be paid on the true net value of imported goods. Therefore, charges such as packing, freight, and handling must be itemized separately on all invoices submitted for payment.
When the shipping address differs from the invoicing address on the purchase order, providing proof of delivery with the invoice is recommended.
All invoices issued and received later than six months after delivery will be rejected.
PAYMENT AND DISPUTE RESOLUTION
The only method of payment used by Solvang is by electronic transfer (direct deposit).
Solvang standard payment terms are net 30 days from the date the invoice is received, subject to the satisfactory fulfillment of the invoice requirements.
If Solvang disputes an invoice, the supplier will be notified of the nature of the dispute within 30 days. Payment of a disputed invoice will be withheld until the dispute has been resolved.